Shipping policy

BLACKBERINGEI POLICY DRAFT — REVISED
Prepared for review on 22 September 2026

IMPORTANT
Review these terms before publishing. This draft is general business wording, not legal advice.

RETURN AND REFUND POLICY

Standard products
Standard, non-custom items may be requested for return within 14 days after delivery. To qualify, an item must be unused, unworn, unwashed, and returned in its original condition with any original packaging and tags.

Custom-made tire covers
All custom-made and made-to-order tire covers are final sale. They cannot be returned, exchanged, or refunded for change of mind, an incorrectly selected vehicle or tire size, or information supplied incorrectly by the customer.

A custom-made tire cover may qualify for a remedy only when the issue is our fault, such as a manufacturing defect, an incorrect item being supplied, or the cover being made differently from the vehicle or tire-size details confirmed with the order. This does not limit any rights that cannot legally be excluded under applicable consumer-protection law.

Customers must confirm the complete size printed on the sidewall of the actual spare tire before ordering. Vehicle model alone does not confirm the correct size when wheels or tires have been modified.

Faulty, damaged, or incorrect items
Please inspect your order when it arrives. If you believe an issue is our fault, contact blackberingei@gmail.com promptly. Include your order number, clear photos of the item, and, for a tire-cover fit issue, a clear photo showing the complete size printed on the spare tire. We will compare the item with the confirmed order details and provide an appropriate solution when the claim is accepted.

Starting an approved standard-item return
Before sending anything back, contact blackberingei@gmail.com with your order number and reason for return. Items sent without prior approval might not be accepted. Approved returns must be sent to the return address provided by us.

Return shipping
For an approved change-of-mind return of a standard product, the customer is responsible for return-shipping costs and for ensuring the parcel reaches us safely. Original shipping or delivery charges are not refundable unless required by applicable law. Where an accepted claim resulted from our fault, we will explain the available return or replacement arrangements.

Refunds
Once an approved return is received and inspected, we will notify you of the outcome. Approved refunds are issued to the original payment method. Your bank or card provider may need additional time to process the refund.

Cancellations and changes
Contact us as soon as possible if you need to change or cancel an order. Because custom-made tire-cover production can begin shortly after purchase, changes or cancellations cannot be guaranteed once production has started.

SHIPPING AND DELIVERY POLICY

Order processing
In-stock items are prepared for dispatch after payment and order checks are complete.

Custom-made tire covers require approximately 7–10 business days for production before shipping or local delivery. This estimate does not include delivery time. Leather availability, order volume, public holidays, or circumstances outside our control can affect production timing. If you need a particular color by a specific date, contact us before ordering.

Choosing the correct tire-cover size
Select your vehicle on the product page and confirm the size printed on the sidewall of your actual spare tire. If your vehicle has modified wheels or tires, or your vehicle is not listed, provide the complete tire size, for example 285/70R17 or 35x12.50R17. The vehicle model alone does not confirm the size of a modified spare tire. Customers are responsible for checking that the submitted vehicle and tire-size information is accurate.

Shipping destinations and charges
Available delivery destinations, methods, charges, and any estimated delivery times are shown at checkout when available. Delivery estimates begin after the order has been produced and dispatched.

International orders
International orders may be subject to import duties, taxes, customs charges, or local handling fees. Unless checkout states otherwise, these charges are the customer's responsibility. Customs processing can delay delivery and is outside our control.

Delivery details
Customers are responsible for providing a complete and accurate delivery address and contact information. Contact us immediately if you notice an error. We cannot guarantee changes after an order has been dispatched. Additional delivery costs caused by an incorrect or incomplete address may be charged to the customer where permitted.

Tracking and delays
If tracking is available, details will be provided after dispatch. Carrier and customs delays can occur after an order leaves us. Contact blackberingei@gmail.com with your order number if your parcel is substantially delayed, marked delivered but not received, or arrives damaged.

Local delivery
Where local delivery is offered, the available options and charges are shown at checkout. Someone might need to be available to receive the order.

Contact
For shipping, sizing, or order questions, email blackberingei@gmail.com.

Use Shopify's current templates in Settings > Policies for the Privacy policy and Terms of service. Review the generated wording carefully and update the business contact details, governing-law wording, and any clauses that do not match how Blackberingei operates. Consider enabling Shopify's automated privacy-policy updates if appropriate for the store.